Warranty

Five Years on Spa Shell Structure: The spa shell structure is warranted against water loss due to defects in materials or workmanship for five (5) years from the original date of delivery.

Five Years on Spa Shell Surface: The spa shell’s surface is warranted against cracking, blistering or delaminating due to defects in materials or workmanship for five (5) years from the original date of delivery. Surface checking is not included.

Two Years on Spa Plumbing: Spa fittings, jets and plumbing are warranted against leaks due to defects in materials or workmanship for 2 years from the original date of delivery.

Two Years on Standard Spa Equipment - Electronic Spa Control Systems, Jet Pump(s), Circulation Pump and Heater: The spa equipment systems including spa pack and pumps are warranted against failure due to defects in materials or workmanship for two years from the date of delivery.

One Year on Ozone Generator & UV sanitizer: The ozone generator and UV sanitizer is warranted against failure due to defects in materials or workmanship for one year from the original date of delivery.

Five Years on Heat Pump: The optional heat pump is warranted against failure due to defects in materials or workman-ship for five year from the original manufacture date.

One Year on Audio System Components: The factory installed audio components (i.e. power supply, stereo topside, Bluetooth receiver speakers, etc.) are warranted against failure due to defects in materials or workmanship for one (1) year from the original date of delivery.

One Year on L.E.D.'s: The factory installed L.E.D.'s are warranted against failure due to defects in materials or workmanship for one (1) year from the original date of delivery.

One Year on Spa Cabinet: The spa cabinet is warranted to be free of defects in materials or workmanship for one year from the original date of delivery. Normal wear or appearance is not included. This warranty does not include damage caused in delivery, variations in color, wear or appearance, as all wood/plastic reacts differently to environmental conditions.

Ninety Days on Spa Pillows and Stairs Pillows and stairs are warranted for ninety (90) days from the original date of delivery.

Spa Covers: Spa covers are warranted to be free of defects in materials and workmanship for a period of two (2) years on vinyl and one (1) year on foam core.

Spa Accessories: The spa accessories are warranted by the accessory manufacturer and are specifically excluded. Please see the respective product manufacturer's warranty for details.

In-field labor is not covered by this warranty.

NOTE - Damage due to freezing, improper foundation and wiring with out a certified electrician will not be covered.   We may ask for images and receipts to verify the installation was done properly and to the local building codes.